Please read these Information before submitting your order.
1. We do not accept swapping or trading of items.
2. We will not be held responsible for lost parcels / damaged mailed-out items should you not opt for registered mail
3. We do not do reservations of items
4. Receiving an invoice will allow reservation of the item for 24hrs, and payment must be made within this timeframe to secure your purchase
5.All dead buyers will also be blacklisted from our website and from all future purchases.
6. Prices are non negotiable
7. All ATM transfers must be accompanied with a snapshot (no scans allowed) of your transaction receipt. We reserve all rights to reject any orders without the snapshot. No refunds will be made as well.
8.THE DESIGN CLOSET will take legal actions againist fraud cases.
Do not try to fake a payment if you did not make any.
9.THE DESIGN CLOSET reserves the right to reject a transaction with any customer at our own discretion.
Exchange Policy
The criteria for a return/exchange of defective or wrong item/s despatched, item/s must be returned, unworn; unwashed and in brand new condition.
Exchanges must be done within 14 days after delivery of parcel.
A full refund will be done only if the item/s you purchased is/are out of stock.
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